Heat Treatment Database®, Hardenability and MetalloRom 2018

The actual versions of Heat Treatment Database, Hardenability and MetalloRom have been finalized.
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Heat Treatment Market

Contract Management with Heat Treatment Manager
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We want to help if there are any problems using our software products. Please inform us about your questions and our specialist tells, whether it is support with costs or not.


Costs for support are 30,00 Euros for the first 15 minutes. Then for each started 5 minutes 10,00 Euros are invoiced.

Before supporting you will agree to this conditions by telephone.

You will get an invoice with the costs.

Remote support

  1. Click on the following link to download the support program: Dr. Sommer QuickSupport
  2. The program can be executed directly without installing.
  3. After downloading please start the program.
  4. Then please tell us the displayed id and password by telephone.
  5. We will connect to your computer and assist with your problem.
  6. You always will see just in time which support actions just happens.
  7. When the support program is shut down there is no more computer connection.
  8. Afterwards support our specialist will inform you about the support costs.

Please contact us if a support is needed ...

Fon +49 (0)2835 9606-16

Fax +49 (0)2835 9606-60

Email: it@werkstofftechnik.com